Terms & Conditions

ACCEPTANCE OF TERMS OF USE OF WEBSITE

 Welcome to www.forzacanada.com The following terms and conditions, together with any content and/or documents known as “terms & conditions”, govern your access to and use of www.forzacanada.com, including any services offered through the website as  guest or registered user.

 

Please read the terms of use before using the website. By clicking or accepting to the terms of use when the option is made available to you, you accept and agree to be bound and abide by these terms of use and the privacy policy. If you do not want to agree to these Terms of Use or the Privacy Policy, you must not access or use the Website.

 

CUSTOMER INFORMATION

 Please note that we do not sell or rent ANY customer information to third parties.

 

WEBSITE SECURITY

 We ensure electronic and procedural protections to protect the confidentiality and security of information transmitted on our website. To protect your information, these sites use Secure Sockets Layer (SSL). SSL encrypts your credit card number, name and address, meaning only Forzacanada.com is able to decode that information

 

E-MAIL SECURITY

 Please keep in mind that e-mail is not encrypted and is not considered to be a secure means of transmitting credit card information. For example, “Phishing” is a scam meant to steal your personal information. If you receive an e-mail that looks like it is came from our website asking you for certain personal information, then please do not respond. We might ask you your name or order number, however we will never ask for your password, credit card information or other similar information through e-mail.

 

 

CHANGES TO THE WEBSITE

 

All the information on this website is intended for guidance only. The web site is regularly updated. Products and prices are subject to change without notice. Forza owns the copyright of all materials on this site. Any of the material on the Website may be out of date at any given time, and Provider is under no obligation to update such material.

 

 

INTELLECTUAL PROPERRTY RIGHTS

 

The Website and its entire contents, features and functionality (including but not limited to all information, software, text, displays, images, video and audio, and the design, selection and arrangement thereof), are the property of Forza Canada, their licensors, Provider or other any third-party providers of such material and are protected by Canadian and international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws.

 

 

SHIPPING

 All packages are sent from our Canadian warehouse. Canadians are not subject to any duties.

Forza is not responsible for any duties or taxes applied by your government in countries outside of Canada. Please inform yourself on your countries’ laws and regulations prior to ordering.

 Items will only be shipped when payment has been cleared.

All Canadian orders will be shipped with Canada Post.

Packages to USA will be shipped directly through USPS or by Fedex.
Tracking number will be sent to the customer by email once the item has been shipped.

 

Returns and exchanges

Please notify us prior to shipping back any products. We will provide you with return instructions and procedures. Please contact us within 7 days upon receiving the item(s). Once given the return instructions, item(s) should be received by us within 14 days.

Customer is responsible for the packaging and insuring the return of the item(s) in its original form.
All returns will be refunded minus the initial shipping charges paid at the date of purchase unless the wrong item was shipped to the customer.
For any exchanges concerning size, color or model, the customer will be contacted after we have received the return package. A replacement will then be sent based on your requirements.

 

Custom Orders

Forza Canada provides all information necessary for fitting on all custom orders. Forza Canada communicates with the customer if any questions arise on measuring or custom details on any custom apparel. The customer is then responsible for his/her measurements and custom details sent to us for any custom apparel. All custom orders are final. No exchanges or returns are accepted on any custom orders.